Corporate Profile
Serial Multivision Pte. Ltd. (SMV) is a leading solution provider based in Singapore, dedicated to delivering fully customized, end-to-end technology solutions across the healthcare and hospitality industries. As a wholly owned subsidiary of Serial System Ltd., SMV combines innovation with deep domain expertise to design, develop, and implement solutions that are tailored to each client’s unique needs.
At SMV, we go beyond standard offerings. Our strength lies in our ability to craft tailor-made solutions—from custom software development to the design and fabrication of specialized hardware. By managing the entire process, we ensure seamless integration, improved efficiency, and a consistent, high-quality user experience.
Our Capabilities
At SMV, we provide fully integrated, end-to-end technology solutions that cover every stage of the solution lifecycle—from needs discovery to post-deployment support. Our service model is built around the principle of ownership. Unlike vendors who deliver piecemeal systems, SMV takes full responsibility for the entire process to ensure consistency, accountability, and performance at every step.
We work closely with clients to understand their operational challenges and real-world environments. Through detailed consultation and on-site analysis, we design custom solutions that align with their workflows and objectives. Our in-house development team builds both software and hardware components—ensuring every system is tailored, tested, and optimized for seamless integration and long-term performance.
Our vertical integration allows us to manage the complete project lifecycle: from consultation and system design to implementation, user training, and SLA-backed support. This approach reduces project risks, shortens time-to-deployment, and provides clients with a single, accountable partner.
Healthcare
We deliver mission-critical solutions designed for hospital environments—including electronic meal ordering systems (eMOS), bedside infotainment, patient feedback, and queue management systems—all fully integrated with hospital EMRs and clinical workflows to improve patient experience and operational efficiency.
Hospitality
Our hotel solutions enhance guest experience and optimize operational efficiency through IPTV entertainment platforms, smart in-room controls, digital concierge systems, and energy management solutions. These tools help create a modern, seamless guest journey while reducing operational overhead.
Education
We empower schools and educational institutions with smart campus solutions such as digital signage, facility scheduling (myFRS), smart lockers, student meal ordering & collection, and interactive learning environments. Our systems help modernize campus operations, improve student experiences, and streamline administrative processes.
